AI Hotel Booking & Assistant

Development of an AI software to be embedded in the website of a hotel in Venice in the form of a chatbot. The tool lets the user ask the hotel the typical questions: for example, the chatbot can report room availability and share information on the view and on the accessory services available, such as the pool, lift, sauna, tennis court or car park.

With this tool the hotel can answer guests’ and international customers’ questions in their own language, 24 hours a day. Beyond the link to the booking calendar, the hotel can feed the AI system with a whole set of information that may not be published on the institutional website, such as precautions for guests with dust allergies or reduced mobility.